It depends on where you are. Orders processed in North America or Europe will take usually 2 business days to arrive. Other areas can take anywhere from 7 to 12 days. Delivery details will be provided in your confirmation email.
Due to high demand, there is a delay between the order date and the shipping date. You can cancel your order and get a refund anytime you want before shipping and up to 100 days after the delivery. Click here to learn more about the shipping delay.
We use all major carriers and local courier partners.
No, we have several warehouses in the US and Europe. You don't have to pay customs fees because we’ve already paid them for you.
No, the app is totally free, there is nothing to pay in the app. Moreover, we add new games regularly, you can get them for free with no additional charge.
The default currency of this on-line store is USD. We use Shopify which provides a convenient solution for securing on-line payment but only allow one currency. You can change the currency in the menu to see the price in your currency but it will revert to USD in the checkout, you can only pay in USD on this website.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help and provide a refund within 100 days of delivery. Just email us at firstname.lastname@example.org and we’ll take you through the process:
- Print the Return Packing Slip and the Label
- Please make sure to include the packaging slip inside the box
- Repackage your return merchandise and put the Return - - Packing Slip inside the box (please remove any previous labels or tape).
- Drop your return package to the designated carrier location.
The free Perifit app is compatible with all smartphones and tablets:
- iPhone 4S and above
- iPad 3 and above
- Any Android tablet and smartphones with Android 4.4 and above
The part of the device that is meant to be inserted is 3.1 inches / 8.3 cm long, and the diameter is up to 0.8 inches / 2.8 cm.
Perifit is very easy to look after. We’ve chosen a very hygienic and durable material so it can easily be cleaned using warm, soapy water.
You don't have to, you can use it straight out of the box and never worry about charging it. The device is already fully charged when you receive it and the battery provides 10 years of regular training (30 minutes a week) and comes with a 5-year guarantee.
If the battery gets empty within 5 years, we replace it for free. It costs $49 to replace the battery after 5 years.
No, Perifit is a medical device and the ultimate tool to strengthen your pelvic floor. It is designed to provide long-term rewards so vibration is not necessary.
Yes! Every training session is made of squeeze exercises and relaxation exercises. The app even measures your relaxation performance with a dedicated score named "Relaxation".
Perifit produces only Bluetooth Low Energy waves from its tail which always remains outside the body. Bluetooth devices are extremely low powered - approximately 100 times less than the maximum power of a mobile phone. It is due to this fact that lots of wireless healthcare and medical devices use Bluetooth. Perifit uses Bluetooth Low Energy, which offers an even lower emission than standard Bluetooth. Moreover, Perifit is FDA approved, it is 100% safe to use.
Yes, it would be best if you used Perifit as soon as possible to avoid surgery.
Yes, you can use the Kegel trainer with an IUD (or coil). The tail of the Kegel trainer is the part that connects to your device, and this always remains on the outside. The Kegel trainer is completely covered in medical-grade silicone with no exposed parts and so is safe to use with the coil.
We know you are trusting us with an intimate part of your body, so we have worked hard to earn that trust. The Kegel trainer is 100% waterproof, made with medical-grade silicone and has been through rigorous safety testing, including stamp, drop, tumble, water, irritation and heat tests.
All our product development was guided by our scientific advisory group, which included a number of well-known researchers in biofeedback and pelvic floor exercise. Multiple studies have shown that giving women real-time biofeedback is one of the most effective methods for Kegel exercises, with direct force measurement being the gold standard.
Our customer support is available within the Perifit app. You can either contact us directly with the email button in the app or access the FAQ. Download the app on the App Store or Google Play to start using Perifit.
If you are already a Perifit customer, you can contact us through the Perifit app! If you have not bought a Perifit yet, you can send us an email to email@example.com.