Frequency and duration of use depend on your personal goals. A recommendation is to start by doing to 5 ten-minute sessions per week.
If you are a new user, we recommend that you play while lying down in a comfortable position with your knees bent and legs slightly apart.
To learn more about how to insert the Perifit and in which position you should play, please click here.
Perifit is very easy to look after. We’ve chosen a very hygienic and durable material so it can easily be cleaned using warm, soapy water.
Whether or not you wish to use Perifit on your period is entirely up to you. There is no reason not to, and many users find they want to.
Additionally, it's worth noting that throughout your cycle, your scores may vary. It's nothing to worry about, though, as this is just a natural fluctuation in your strength as part of your monthly cycle.
Yes, you can use Perifit with an IUD (or coil). Our probe is covered by a sleeve of medical grade silicone which prevents any contact with internal parts, so entirely safe to use with a coil/IUD.
Free. We ship worldwide for free. Note that custom duties (including VAT) may apply for deliveries to countries outside the USA, Canada, Australia and EU. If applied, duties will be requested by the local customs on delivery.
YES! We ship worldwide* and standard shipping is free.
* Except North Korea
Deliveries to the USA usually take from 4 to 7 days.
Express shipping is available for mainland territories of the United States, Canada, Australia, France, Italy, Spain, Belgium, Germany, United Kingdom.
Pricing & transit times will vary depending on the destination. Check out our shipping policy for more information.
No. Our free shipping method includes deliveries at home only. If you're not home during delivery, the courier will leave the package in your mailbox or post office.
However, please do not enter the address of a pick-up point as final destination. If it gets delivered there, we won't have any information on it past delivery.
We have several warehouses in the US, Canada, Australia and EU. You don't have to pay customs fees in most of these countries because we’ve already paid them. However, if you are located outside these locations, such as in Switzerland, United Kingdom or Norway, you may be required to pay customs duties upon delivery.
Shoot us an email at email@example.com
There is a good chance that the order has been shipped already because we process them in real-time during business hours but we'll guide you through a return process to get a full refund.
Shoot us an email at firstname.lastname@example.org
There is a good chance that your order has been shipped already because we process them in real-time during business hours but we'll guide you through a re-routing process if we can.
There is a good chance that your order has been shipped already because we process them in real-time during business hours.
You can still shoot us an email at email@example.com to make an attempt if it's a weekend or past 3 PM.
Payment & Insurance
The United States: you can pay with a credit card, debit card, Paypal, Apple pay. You can also choose split payments (2 or 3 installments).
Rest of the world: You can pay with a credit card, debit card, or Paypal.
We are a France-based company and thus, most banks will require that you enable international transactions to complete payment on our website.
Unfortunately, no. Solutions like Perifit are not currently eligible for a flexible spending account (FSA), health savings account (HSA), health reimbursement arrangement (HRA), dependent care flexible spending account (DCFSA) or a limited care flexible spending account (LCFSA).
Reach out to your bank! Some banks may apply a fee due to our bank information located in France. Unfortunately, Perifit does not have any power to cancel or refund them.
We send an order confirmation email to the email you indicated as soon as the payment is confirmed during checkout.
If you have not received this email right after, it can mean that it has been sent to your SPAM folder or you're not checking the right mailbox.
If you have verified the above 2 points, double-check that the status of the payment is successful on your bank or Paypal account. We have noticed that some transactions failed are displayed on Paypal and bank accounts so you'll need to verify their status to confirm.
If the transaction status is successful, reach out to firstname.lastname@example.org with the transaction ID. We'll help you track your order.
Safety & Privacy
Perifit has been designed to be exceptionnally safe to use.
- 100% waterproof design - Medical-grade silicone to prevent allergies and irritations - BPA free, Phthalates free and EA free - Independent quality testing of each Perifit before shipping - Barcode traceability throughout production and shipping.
Perifit is an FDA registered device which is 100% safe to use. It leverages non-ionising Bluetooth Low Energy waves from its tail which remains outside of the body at all times.
Bluetooth is considered the safest wireless emissions, 1,000 times less powerful than standard 4G waves. This is the reason why Bluetooth is used in most wireless medical devices. Bluetooth Low Energy, used in the Perifit, produces emissions on average 3 times lower than standard Bluetooth.
We do not recommend the use of Perifit if: 1. You have an allergy to medical-grade silicone or a strong allergy to nickel. 2. You are pregnant.
You can be cleared in using Perifit but should seek a health professional advice first if: 1. You present signs of hematuria (blood in your urine), bleeding from the anus, or bleeding after sexual intercourse. 2. You suffer from severe pelvic pain or muscle spasms or the appearance of a mass or lump in the pelvis. 3. You have neurological issues such as reflex modifications, numbness, loss of sensitivity. 4. You have a moderate to severe prolapse, and you have not yet consulted a medical professional. 5. You have a recent history of recurrent Urinary Tract Infection. 6. You suffer from continuous urine loss or incomplete bladder voiding.
Perifit produces only non-ionising Bluetooth Low Energy waves from its antenna (white wire) which always remains outside the body. Bluetooth devices are extremely low powered - approximately 10,000 times less than a regular smartphone. It is due to this fact that lots of wireless healthcare and medical devices use Bluetooth.
Moreover, Perifit uses Bluetooth Low Energy, which offers an even lower emission than standard Bluetooth.
That being said, we still prefer to ask pregnant women to wait 6 weeks after delivery to use it due to the lack of data around the effects of the waves on the foetus as well as the need for the pelvic floor to heal.
If you have your Perifit with you already, chat with our support team in-app. You can access the chat by clicking the ? icon in the top part of your screen.
If you have a question regarding your order tracking, contact us at email@example.com
If you want to chat about a potential partnership, please use firstname.lastname@example.org exclusively