The Perifit Care is a perineometer designed to treat stress, mild-moderate urge and mixed urinary incontinence in women, by strengthening of the pelvic floor muscles through exercise. This device provides biofeedback via smart phone technology. Perifit Care is intended for vaginal use by adults.

YES. The Perifit Care is designed to treat stress, mild-moderate urge and mixed urinary incontinence in women, by strengthening of the pelvic floor muscles through exercise. Pelvic floor training is a powerful tool to treat stress incontinence, urge incontinence, and mixed incontinence. Studies have shown that about 3/4 of women with stress incontinence, and about 2/3 of women with urge or other incontinence, will benefit from improved symptoms with regular pelvic floor exercise. Since not all cases of incontinence are caused by a weak pelvic floor, getting a diagnosis with a health practitioner to determine the root cause of your incontinence symptoms will help you maximize the chances of using the most effective treatment for you.

NO. For ethical reasons, Perifit Care has not been tested on pregnant women, and therefore the impact of using a connected Kegel trainer during pregnancy is not known.

As a result, we recommend that you do your Kegel exercises without a device throughout your pregnancy, and return to Perifit Care 6 to 8 weeks after childbirth, after getting clearance from your healthcare professional.

Not right away. After childbirth is a great time to get into a regular pelvic floor exercise routine. However, we recommend that you wait 6 to 8 weeks after giving birth before using the Perifit Care, and after getting approval from your healthcare professional.

Your ability to relax your pelvic floor is as important as your ability to contract it. Perifit Care helps you train your pelvic floor by integrating contraction and relaxation phases into each game.

However, if your pelvic floor needs are focused mostly on relaxation (people with overactive pelvic floor or muscle spasms for example), we do not recommend the Perifit Care device. We advise reaching out to a specialist to get advise on relaxation-focused techniques.

We invite you to refer to this page for further explanation.

NO. As of today, even though we are very much aware of pelvic floor disorders such as vaginismus, dyspareunia, or vulvodynia, the Perifit Care is not intended to treat these conditions. We recommend you reach out to a pelvic healthcare practitioner to explore other options.

Possibly. After a hysterectomy, it's essential to ensure that the internal organs are supported, your bladder and bowel function correctly, and that the risk of having a prolapse is minimized. However, you should first get your surgeon's approval. The timing of your recovery and the appropriate exercise volume will vary from one woman to the next according to the surgical procedure and overall hysterectomy recovery.

NO. Unfortunately, Perifit Care doesn't have an effect on endometriosis or reduce the pain associated with endometriosis.

Yes, you can use Perifit Care with an IUD (or coil). Our Kegel trainer is covered by a sleeve of medical grade silicone which prevents any contact with internal parts, so entirely safe to use with a coil/IUD.

Perifit Care is made of medical grade silicone. It is tested for biocompatibility and is free of substances such as BPA and phthalates.

You don't have to. The Perifit Care device is not chargeable. The battery allows for 5+ years of training.

If it runs out before 5 years, we will send you the latest Perifit Care for free and recycle the old one.
If it runs out after 5 years, we'll offer you the latest Perifit Care for just $50.

Only upon proof of purchase (order confirmation email or invoice)

The part of the device that is meant to be inserted is 3.1 inches / 8.3 cm long, and the diameter is up to 0.8 inches / 3.1 cm.

The Perifit App is compatible with any iPhone or iPad running iOS 13 or above and any Android smartphone and tablet running Android 6 or above.

Perifit app cannot be downloaded and used on desktops or laptop computers.

Download the app on the App Store or Google Play to start using Perifit.

No. The app is totally free.

Moreover, we add new games regularly: all you need to do is update the app to get the new features free of charge.

Perifit Care can detect pelvic floor contractions as weak as 0.35 oz / 50 g. 

No. The Perifit Care is a medical device designed to help you strengthen your pelvic floor. It does not vibrate.

No. The Perifit Care does not provide electro-stimulation. When you voluntarily contract your pelvic floor muscles, the force sensors in the Perifit Care allow you to visualize your contractions within the app.

Some people with a very weak pelvic floor (due to injury or an underlying condition) may benefit from electrostimulation before being able to perform voluntary pelvic floor muscle contractions. If you think this may appy to you, you should reach out to a pevic healthcare practitioner.

In part. The Perifit Care is a biofeedback device which measures the force of your pelvic floor muscle contractions, whereas the devices used by pelvic healthcare practitioners often measure the electrical activity within the muscles (known an EMG). Both can allow you to visualize the activation of your pelvic floor muscles. The benefit to the Perifit Care is that it allows you to exercise at home while having fun playing the games.

However! The Perifit Care is not intended to diagnose any medical condition, and does not replace an exam and follow-up with a qualified healthcare provider.

Congratulations on getting your Perifit Care! You are one step closer to a stronger pelvic floor.

We invite you to visit our page Using Perifit Care for the first time where you can learn all about how to get started with your Perifit Care. 

If you are a new user, we recommend that you train either reclined or lying down in a comfortable position with your knees bent and legs slightly apart.

To learn more about how to insert the Perifit Care and in which position you should play, please click here.

Frequency and duration of use depends on each individual. A recommendation is to start by doing 3 to 5 ten-minute sessions per week. Do not exceed this training time.

We try to make the shipment as discreet as possible. The box is neutral. Only our company name (X6 Innovations) appears as the sender. it won't be possible to guess what is inside unless you completely unbox it.

However, we are required to include an invoice on packages if the shipment has to go through customs.

Probably. We deliver to many countries in the world. Nevertheless, it depends on the product you choose if we can deliver to your country. Do not hesitate to contact us at support@perifit.co if you have any doubt.

At the moment, we do not deliver to Russia and North Korea.

Perifit:
France, Germany: 2-3 business days
United States, Canada, Australia: 3 to 7 business days
Italy, Spain, Belgium, UK: 5-7 business days
Rest of Europe: 7-10 business days
Rest of the world: 15 to 30 business days.

Free. We ship worldwide for free.

Note that custom duties (including VAT) may apply for deliveries to countries outside the USA, Canada, Australia, and the EU. If applied, duties will be requested by the local customs on delivery.

There are no customs duties to pay for delivery to the United States, Canada, Australia, the European Union mainland territories.

Express shipping is available for mainland territories of the United States, Canada, and Australia.

Pricing & transit times will vary depending on the destination. Check out our shipping policy for more information.

The return period depends on the product you ordered. Returns are free of charge. If you want to make a return, just contact us via support@perifit.co and ask for a return label. Don't hesitate to share the reason for your return request. This helps us to understand our customers needs and expectations and improve continuously.

All returned products are destroyed and recycled. No returned products are stored or refurbished.

Perifit: You have a 100 day trial after receiving your probe to request a return and get a full refund on your order.

Send us an email at support@perifit.co

There is a good chance that the order has been shipped already because we process them in real-time during business hours but we'll guide you through a return process to get a full refund if necessary.

No. Our free shipping method includes deliveries at home only. If you're not home during delivery, the courier will leave the package in your mailbox or post office.

However, please do not enter the address of a pick-up point as final destination. If it gets delivered there, we won't have any information on it past delivery.

There is a good chance that your order has been shipped already because we process them in real-time during business hours.

You can still send us an email at support@perifit.co to make an attempt if it's a weekend or past 3 PM.

The United States: you can pay with a credit card, debit card, Paypal, Apple pay, or your HSA/FSA card. You can also choose split payments (2 or 3 installments).

Rest of the world: You can pay with a credit card, debit card, or Paypal.

We are a France based company and thus, most banks will require that you enable international transactions to complete payment on our website.

You can pay for your Perifit Care with money from an FSA or HSA. Simply pay with your FSA/HSA debit card at checkout. You may also opt to pay with another card and submit your receipt to your plan’s administrator for reimbursement; however, since plans vary, we strongly recommend that you ask your FSA or HSA provider before purchasing the device to make sure you understand the requirements for reimbursement.

Reach out to your bank! Some banks may apply a fee due to our bank information located in France. Unfortunately, Perifit does not have any power to cancel or refund them.

We send an order confirmation email to the email you indicated as soon as the payment is confirmed during checkout.

If you have not received this email right after, it can mean that it has been sent to your SPAM folder or you're not checking the right mailbox.

If you have verified the above 2 points, double-check that the status of the payment is successful on your bank or Paypal account. We have noticed that some transactions failed are displayed on Paypal and bank accounts so you'll need to verify their status to confirm.

If the transaction status is successful, reach out to support@perifit.co with the transaction ID. We'll help you track your order.

Perifit Care meets all relevant safety standards.

- 100% waterproof design
- Medical-grade silicone to prevent allergies and irritations
- BPA and Phthalate free, tested for biocompatibility
- Independent quality testing of each Perifit Care before shipping
- Barcode traceability throughout production and shipping.

None! Perifit Care is a biofeedback device and you are the one contracting voluntarily your pelvic floor muscles.

What's more, the Bluetooth technology used is BLE (Bluetooth Low Energy), which is very common among medical products.

BLE technology has not been found harmful to humans and fetuses by scientists and is 4,000 less powerful than your smartphone for example.

Perifit Care leverages non-ionising Bluetooth Low Energy waves from its tail which remains outside of the body at all times.

Bluetooth is considered the safest wireless emissions, 1,000 times less powerful than standard 4G waves. This is the reason why Bluetooth is used in most wireless medical devices. Bluetooth Low Energy, used in the Perifit Care, produces emissions on average 3 times lower than standard Bluetooth.