It depends on where you are. Orders processed in North America or Europe will take 2-5 business days to arrive. Other areas can take anywhere from 7-12 days. Delivery details will be provided in your confirmation email.
We use all major carriers and local courier partners.
No, we have several warehouses in the US and Europe. You don't have to pay customs fees because we’ve already paid them for you.
No, the app is totally free, there is nothing to pay in the app. Moreover, we add new games regularly, you can get them for free with no additional charge.
The default currency of this on-line store is USD. We use Shopify which provides a convenient solution for securing on-line payment but only allow one currency. You can change the currency in the menu to see the price in your currency but it will revert to USD in the checkout, you can only pay in USD on this website.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help and provide a refund within 100 days of delivery. Just email us directly, and we’ll take you through the process: firstname.lastname@example.org.
You don't have to. The device is already fully charged when you receive it and the battery provides 10 years of regular training and comes with a 5-year guarantee. If the battery gets empty within 5 years, we replace it for free. It costs $39 to replace the battery after 5 years.
The free Perifit app is compatible with all smartphones and tablets:
- iPhone 4S and above
- iPad 3 and above
- Any Android tablet and smartphones with Android 4.4 and above
The part of the device that is meant to be inserted is 3.1 inches / 8.3 cm long, and the diameter is up to 0.8 inches / 2.8 cm.
Perifit is very easy to look after. We’ve chosen a very hygienic and durable material so it can easily be cleaned using warm, soapy water.
The Perifit is designed for 1000 training sessions of 10 minutes. So, you are good to use your Perifit for at least five years if you use it for 30 minutes a week.
If the battery is flat before the end of the first five years, you will get an immediate replacement of your Perifit. If the battery is dead after five years, you will have access to our replacement program that allows you to obtain a new Perifit sensor for $50.
No, Perifit can only measure and communicate the value of the pelvic floor force to the app.
Yes, it would be best if you used Perifit as soon as possible to avoid surgery.
Yes, you can use the Kegel trainer with an IUD (or coil). The tail of the Kegel trainer is the part that connects to your device, and this always remains on the outside. The Kegel trainer is completely covered in medical-grade silicone with no exposed parts and so is safe to use with the coil.
We know you are trusting us with an intimate part of your body, so we have worked hard to earn that trust. The Kegel trainer is 100% waterproof, made with medical-grade silicone and has been through rigorous safety testing, including stamp, drop, tumble, water, irritation and heat tests.
All our product development was guided by our scientific advisory group, which included a number of well-known researchers in biofeedback and pelvic floor exercise. Multiple studies have shown that giving women real-time biofeedback is one of the most effective methods for Kegel exercises, with direct force measurement being the gold standard.
Our customer support is available within the Perifit app. You can either contact us directly with the email button in the app or access the FAQ. Download the app on the App Store or Google Play to start using Perifit.
If you are already a Perifit customer, you can contact us through the Perifit app! If you have not bought a Perifit yet, you can send us an email to email@example.com.